View Our Website View All Jobs

Technical Writer

A Technical Writer at SparkCognition will partner with Engineering, Project Management, Product Management, and Customer Success teams to create and improve product documentation.

Core Responsibilities:

  • Create, edit, and organize technical documentation that is concise, accurate, and easy-to-use according to company guidelines
  • Work with Engineers and stakeholders to review documentation and implement their feedback
  • Collaborate with content experts to learn about products
  • Research and evaluate industry tools and trends to improve existing processes
  • Understand the documentation needs of the end-user
  • Understand the needs of the Product Managers, Engineers, and stakeholders
  • Help to establish company-wide guidelines and standardization for technical documentation
  • Generate policies and procedures for Engineering that follow ISO guidelines
  • Generate security polices as required
  • Document the phase review processes throughout the product lifecycle
  • Additional duties as required

Required Experience:

  • 5 or more years of technical writing experience
  • Expertise in writing documentation that is clear, concise, and technically, systematically and grammatically correct
  • Bachelor’s degree or higher in English, Technical Communication, or similar majors with an emphasis in technology, math or science
  • Experience documenting security for enterprise application software
  • Advanced experience with Python, C#, SQL, JavaScript and Scala
  • Experience documenting ITAR policies and procedures
  • Experience using GitHub
  • Experience using Agile methodology
  • Experience creating documentation for Cloud projects
  • Prior experience as a Software Engineer is strongly preferred
  • Expertise with writing applications: Word, Excel, Adobe Acrobat, and graphics tools such as Visio and/or Illustrator
  • Must have experience presenting complex technical concepts to non-technical clients
  • Ability to learn new technical subject matter quickly
  • Experience working in a fast-paced work environment
  • Must be a team-oriented, independent contributor, who can work with little supervision
  • Must be able to competently and clearly speak, read, and write in English


  • Medical, Dental, Vision, 401K plan coverage
  • Open, fun work environment
  • Friday lunch and Tuesday Tacos
Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity / Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Veteran/Disability status